Live
​Answer

​Live
​Chat

Virtual
Staffing

​24/7 Global Answer has a team of virtual receptionists and assistants that can help you grow your business, by managing your phone calls, emails, live chat, social media messages and more.

We are an America Australian owned company, with our team located in the Philippines, staffed by dedicated professionals with excellent English and western culture experience ensuring your business, your customers receive the highest quality of service around the clock, every day of the year.

​Each of our team members has years of experience in the call centre and business process outsourcing industries, that care and support all our client’s customers.
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We have extensive experience in the following industries: Trade Services (Locksmith, Electricians, Plumbers, Landscapers), Travel, Regional Airlines, Accommodation, Event Management, Real Estate and Transportation.
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Our HR team maintain a talent pool of staff so that we can quickly grow to our client’s needs, whether it be a simple answering service or a full team of dedicated staff, we are geared accordingly to ensure fast onboarding.

Live Answer
Virtual Reception Services

Did you know that 80% of callers that are directed to voicemail, do not leave a message? Could you imagine if that caller was a potential lifetime customer? With statistics like that, no small or medium business can afford to be sending calls to voicemail! Enter 24/7 Global Answer – Keeping your phones answered!

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Live Chat
Customer Service & Lead Generation 

Did you know that as high as 83% of consumers need some type of support when they are making an online transaction? This is why people prefer buying from websites that have live chat! Enter 24/7 Global Answer - engaging with your website inquiries around the clock!

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Virtual Staffing
Remote Personnel

Get dedicated full time Virtual Assistants to fulfil any of your business tasks. They are an extension of your team who sit in our office in the Philippines. If you've got a full time role to fill,
We've got an experienced team member for that job. ​

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Frequently Asked Questions

• Where are your staff located?
• How secure is our business and confidential customer information?
• How fluent are you staff in the English language?
• Will I have direct access to the team or an account manager?

• What happens if you have an electricity or telecommunications outage?
• How do your staff know when a call is coming from us, and when do they have access to our systems?
• How familiar are your staff with the United States and Canada?

View All Our FAQs

PLUS AGENTS

HOURS AVAILABLE

DAYS PER WEEK

DAYS A YEAR

% RETENTION